Empowering Partnerships: Vivu Journeys’ Technological Integration through HotelLink and TourLink APIs

Vivu Journeys is proud to introduce our cutting-edge technological capabilities through our VC Extranet platforms: HotelLink and TourLink. These platforms demonstrate our deep understanding of the needs within the Destination Management Company (DMC) sector, particularly in facilitating seamless connections between our partners and the extensive range of services we offer at various destinations.

HotelLink Overview:

Our VC Extranet – HotelLink is a testament to our commitment to innovation, offering an API that connects wholesalers directly to the hotels managed by Vivu Journeys. This platform enables real-time access to hotel availability, rates, and booking functionalities. Built on OTA XML messages, as defined by the OpenTravel Alliance, HotelLink ensures ease of adaptation with numerous reservation systems, making it an ideal tool for wholesalers looking to enhance their service offerings with instant access to a diverse hotel inventory.

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TourLink Overview:

Similarly, our VC Extranet – TourLink platform is designed to empower our partners with the ability to access information on tours and products managed by Vivu Journeys and to make instant bookings. This platform is perfect for partners aiming to provide their clients with a wide array of tour options, ensuring that every customer finds a tour that matches their unique preferences. TourLink’s API messaging system is tailored to streamline the booking process, allowing for both individual and bulk bookings of our unique tours and services.

Together, HotelLink and TourLink embody the technological prowess and deep industry insights of Vivu Journeys. We invite travel agencies and partners to integrate these platforms into their systems, leveraging our comprehensive solutions to enhance their offerings and deliver exceptional experiences to travelers worldwide. Join us in our journey towards redefining travel through technology and partnership.

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Frequently Asked Questions (FAQs)

Q1: How can I get in touch with your IT team?
A1: You can reach our IT team at their office located on the 8th floor, 157 Pasteur Street, Vo Thi Sau Ward, District 3, HCMC. We’re here to assist with any technical queries or support you may need.

Q2: Is support available in Chinese for connection discussions?
A2: At present, we offer support in English and Vietnamese. However, we are actively working on expanding our language support to include Chinese and Korean to better serve our partners.

Q3: What languages are supported for hotel’s static data?
A3: Currently, we provide content in English and Vietnamese. We are planning to extend our support to include Chinese and Korean languages to accommodate a broader range of partners.

Q4: What currency should I use in the Price Search request?
A4: For transactions within Vietnam, please use the Vietnamese Dong (VND). For international transactions, we recommend using the US Dollar (USD) for consistency and convenience.

Q5: What is the API timeout setting?
A5: Our API is configured with a timeout setting of 60 seconds to ensure timely responses and maintain optimal system performance.

Q6: What is the maximum number of requests per second?
A6: To ensure fair usage and system stability, we limit the maximum number of requests to 100 per minute.

Q7: What is the average response time for requests?
A7: We strive to maintain an efficient service, with an average request response time of 1 second, ensuring quick and reliable access to the information you need.

Should you require further assistance or have additional questions, please don’t hesitate to reach out. We’re committed to providing the support you need to successfully integrate and utilize our services. Have a wonderful day!